P H Motorcycles has established itself as a cornerstone of the motorcycle community in West Sussex, serving riders across the region with comprehensive motorcycle sales, servicing, and parts supply since 1980. Located strategically near Gatwick Airport, this multi-franchise dealership has built a reputation for technical excellence and customer service that spans over four decades. The facility represents a significant investment in motorcycle retail infrastructure, combining modern diagnostic equipment with traditional mechanical expertise to serve both vintage motorcycle enthusiasts and contemporary sports bike riders.
The dealership’s evolution from a humble garden shed operation to a substantial commercial facility reflects the growing sophistication of the UK motorcycle market. With authorised dealer status for multiple major manufacturers and an extensive technical service capability, P H Motorcycles has positioned itself as a one-stop destination for motorcycle ownership needs. The facility’s comprehensive approach encompasses everything from routine maintenance to complex performance modifications, supported by advanced diagnostic technology and a well-stocked parts inventory.
P H motorcycles crawley location and workshop facilities
The strategic positioning of P H Motorcycles on Gatwick Road provides exceptional accessibility for customers throughout Surrey, West Sussex, and South London. The location benefits from proximity to major transport links, including the M25, M23, and A23 corridors, making it convenient for riders travelling from across the South East. The facility’s proximity to Gatwick Airport also positions it advantageously for international motorcycle tourism and business travellers requiring motorcycle services.
Three bridges industrial estate accessibility and parking infrastructure
The Three Bridges location offers substantial parking facilities designed specifically for motorcycle access and security. The forecourt accommodates over 50 motorcycles simultaneously, with designated areas for different types of machines ranging from scooters to large touring motorcycles. Security measures include CCTV coverage and controlled access points, providing peace of mind for customers leaving valuable machines during extended service procedures. The parking infrastructure incorporates weather protection for customer motorcycles, acknowledging the British climate’s impact on outdoor vehicle storage.
MOT testing bay configuration and DVSA compliance standards
The MOT testing facility operates under strict DVSA compliance protocols, featuring dedicated testing lanes equipped with computerised testing equipment and emission analysis systems. The testing bay configuration allows for efficient processing of both Class 1 and Class 2 vehicles, accommodating everything from mopeds to heavyweight touring motorcycles. Annual calibration procedures ensure testing accuracy, whilst the facility maintains comprehensive records systems to support customer MOT history tracking and renewal scheduling.
Motorcycle servicing bays and hydraulic lift equipment
Eight dedicated servicing bays provide comprehensive maintenance capabilities, each equipped with motorcycle-specific hydraulic lifts capable of handling machines up to 400kg safely. The lift systems incorporate adjustable wheel chocks and tie-down points, ensuring secure positioning during maintenance procedures. Compressed air systems, electrical power outlets, and specialised lighting configurations support efficient working conditions for technicians performing everything from basic oil changes to complete engine rebuilds.
Parts storage systems and inventory management technology
The parts storage system utilises computerised inventory management technology integrated with manufacturer databases to ensure optimal stock levels and rapid parts identification. Climate-controlled storage areas protect sensitive components from moisture and temperature fluctuations, whilst organised shelving systems facilitate quick retrieval of commonly requested items. The inventory management system tracks parts usage patterns, enabling proactive ordering of frequently required components and reducing customer waiting times for routine maintenance items.
Motorcycle brand portfolio and dealership partnerships
P H Motorcycles maintains authorised dealer relationships with multiple major motorcycle manufacturers, providing customers access to new model ranges, warranty services, and manufacturer-approved parts. These partnerships require significant investment in training, tooling, and facility standards, demonstrating the dealership’s commitment to maintaining manufacturer standards across all service offerings. The multi-brand approach enables customers to compare different manufacturers’ offerings within a single location, whilst technical staff develop expertise across diverse motorcycle technologies and systems.
Yamaha authorised dealer status and model range coverage
The Yamaha dealership relationship encompasses the complete model range from entry-level scooters to high-performance superbikes. Technical training programmes ensure staff maintain current knowledge of Yamaha’s evolving technology, including electronic fuel injection systems, traction control, and advanced ABS configurations. The partnership includes access to Yamaha’s diagnostic equipment and software updates, enabling comprehensive electronic system troubleshooting and programming capabilities.
Honda franchise agreement and CBR series specialisation
Honda franchise status provides access to the complete model range including the popular CBR sports bike series, Gold Wing touring motorcycles, and the expanding electric scooter portfolio. The dealership maintains Honda-specific diagnostic equipment and programming tools essential for modern Honda motorcycles’ complex electronic systems. Specialist training in Honda’s proprietary technologies, including their advanced dual-clutch transmission systems and integrated braking systems, ensures competent service delivery across all model variants.
Kawasaki parts distribution network and ninja model support
The Kawasaki partnership includes participation in the manufacturer’s parts distribution network, ensuring rapid availability of genuine components for both current and discontinued models. Specialist knowledge of Kawasaki’s Ninja series, including the supercharged H2 models, requires advanced diagnostic capabilities and specific tooling for high-performance applications. The relationship includes access to Kawasaki’s technical bulletins and service updates, ensuring technicians remain current with evolving maintenance procedures and known issues.
Suzuki GSX-R performance motorcycle expertise
Suzuki dealership status encompasses comprehensive support for the GSX-R performance range, requiring specialist knowledge of advanced electronics, suspension systems, and high-performance engine management. The partnership includes access to Suzuki’s diagnostic systems and programming equipment essential for modern sport bike servicing. Technical expertise extends to Suzuki’s adventure touring range and commuter motorcycles, providing comprehensive service capabilities across all market segments represented in Suzuki’s current portfolio.
Technical service capabilities and diagnostic equipment
The technical service department represents the dealership’s core competency, combining traditional mechanical skills with contemporary diagnostic technology to address the full spectrum of motorcycle maintenance and repair requirements. Investment in manufacturer-specific diagnostic equipment ensures compatibility with modern motorcycle electronic systems, whilst traditional tooling supports maintenance of classic and vintage machines. The service department’s capabilities extend beyond routine maintenance to encompass complex diagnostic procedures, performance modifications, and component refurbishment services.
Advanced diagnostic capabilities enable technicians to identify complex electronic faults that would be impossible to diagnose using traditional troubleshooting methods, significantly reducing diagnostic time and improving repair accuracy.
ECU remapping services using woolich racing tuning suite
The ECU remapping service utilises Woolich Racing tuning software to optimise engine performance parameters for both standard and modified motorcycles. This capability includes custom fuel mapping for aftermarket exhaust systems, air filter modifications, and performance enhancement modifications. The service encompasses safety considerations including knock detection, temperature monitoring, and fuel system capacity, ensuring reliable operation under varied riding conditions. Documentation of mapping changes provides customers with comprehensive records of modifications for insurance and maintenance purposes.
Suspension setup and öhlins component installation
Suspension services include complete system analysis using digital measurement tools to assess geometry, damping characteristics, and component wear patterns. Öhlins component installation and setup services cater to performance-oriented customers seeking enhanced handling characteristics. The service includes spring rate calculations, damping adjustments, and geometry modifications tailored to individual rider requirements and intended usage patterns. Comprehensive testing procedures validate suspension setup effectiveness and identify potential issues before customer delivery.
Brake system overhauls and brembo caliper refurbishment
Brake system services encompass complete hydraulic system maintenance, including fluid analysis, seal replacement, and component refurbishment. Brembo caliper refurbishment capabilities include bore honing, seal replacement, and pressure testing to manufacturer specifications. The service extends to brake disc assessment, pad compound selection, and hydraulic line replacement using aerospace-grade materials for enhanced durability. Safety protocols ensure all brake system work meets stringent performance standards essential for motorcycle safety.
Chain and sprocket analysis with DID X-Ring technology
Drive system analysis includes chain wear measurement using precision gauges, sprocket tooth profile assessment, and alignment verification. DID X-Ring chain installation services encompass proper tensioning procedures, lubrication system setup, and longevity optimisation techniques. The service includes customer education on maintenance procedures, lubrication schedules, and wear indicators to maximise component lifespan. Documentation of drive system specifications supports warranty claims and ensures consistent replacement part selection.
Tyre fitting services for michelin pilot power and bridgestone battlax
Professional tyre fitting services encompass wheel removal, tyre mounting, balancing, and pressure monitoring system programming. The service includes recommendations for tyre selection based on riding style, seasonal requirements, and performance objectives. Wheel balancing utilises computerised equipment to ensure smooth operation at all speeds, whilst TPMS programming maintains proper monitoring system functionality. Disposal of worn tyres follows environmental regulations, whilst customers receive advice on tyre maintenance and replacement indicators.
Motorcycle parts and accessories inventory
The parts and accessories inventory represents a significant investment in customer service capability, maintaining stock levels that support both routine maintenance requirements and performance enhancement projects. The inventory management system balances carrying costs against customer service levels, utilising predictive algorithms to anticipate demand patterns and seasonal variations. Fast-moving items maintain optimal stock levels to support same-day service completion, whilst specialist components can be sourced through manufacturer networks with minimal delay.
Performance accessories include exhaust systems from leading manufacturers such as Akrapovič and Yoshimura , suspension components from Öhlins and Showa , and electronic accessories including heated grips and GPS mounting systems. The inventory encompasses protective equipment including helmets, jackets, gloves, and boots from established brands recognised for their safety certifications and durability. Technical accessories include diagnostic equipment, maintenance tools, and fluids specified by motorcycle manufacturers for optimal performance and longevity.
The parts ordering system integrates with manufacturer databases to ensure compatibility verification and accurate pricing information. Emergency parts sourcing capabilities support urgent repair requirements, utilising overnight delivery services and inter-dealer networks to minimise customer downtime. Parts warranty tracking systems ensure customers receive appropriate coverage for genuine manufacturer components, whilst installation documentation supports warranty claims and service history records.
Maintaining comprehensive parts inventory requires balancing significant carrying costs against customer service expectations, particularly for older motorcycle models where parts availability may be limited through normal distribution channels.
Customer service infrastructure and digital presence
The customer service infrastructure encompasses both physical facilities and digital platforms designed to streamline customer interactions and enhance service delivery efficiency. Reception facilities provide comfortable waiting areas with motorcycle publications, refreshment facilities, and wireless internet access for customers during service appointments. The service advisor system ensures consistent communication regarding service progress, cost estimates, and completion timelines, reducing customer uncertainty and improving satisfaction levels.
Online booking system integration and service scheduling
The online booking system provides 24-hour access to service appointment scheduling, enabling customers to select preferred dates and times whilst viewing real-time availability. Integration with the workshop management system ensures efficient resource allocation and prevents overbooking scenarios. Automated confirmation systems provide appointment reminders and service preparation instructions, improving customer attendance rates and reducing administrative overhead. The system accommodates various service types from routine maintenance to complex diagnostic procedures, with appropriate time allocation for each category.
Customer database management and service history tracking
Comprehensive customer database systems maintain detailed records of service history, parts purchases, and customer preferences to personalise service delivery. The system tracks warranty information, service intervals, and maintenance requirements specific to each customer’s motorcycle portfolio. Integration with manufacturer databases ensures access to technical bulletins, recall information, and updated service procedures relevant to specific motorcycle models. Privacy protection measures comply with data protection regulations whilst enabling effective customer relationship management.
West sussex delivery network and collection services
The delivery and collection service network extends throughout West Sussex, Surrey, and parts of South London, providing convenient access for customers unable to visit the facility directly. Professional transportation services utilise enclosed trailers and specialised handling equipment to ensure motorcycle security during transit. The service encompasses both routine maintenance collection and emergency breakdown recovery, supported by appropriate insurance coverage and professional handling procedures. Scheduling systems coordinate delivery and collection activities to minimise customer inconvenience whilst optimising route efficiency.
Delivery services include new motorcycle delivery with pre-delivery inspection documentation and customer handover procedures that ensure proper familiarisation with motorcycle features and maintenance requirements. The network supports customers with mobility limitations or those managing multiple motorcycles requiring simultaneous service attention. Professional drivers maintain appropriate qualifications and insurance coverage, whilst GPS tracking systems provide real-time updates on delivery progress and estimated arrival times for enhanced customer communication.